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Topic:   Sites switching randomly

By: GuestPosted on: Jun 29 2020 at 07:43:19 AM
Hello - I currently have three sites set up within the same database, however, I have noticed that when not working in the default site, it will randomly switch back to the default site when switching between tabs. I have been unable to pinpoint when it happens. It seems to be a bit random. For example, if I am in non-default site B and click on purchase orders, it switches back to default site A. Is there a rule as to when it switches? Can it prevent a switch unless prompted to switch sites?

By: JasonWPosted on: Jul 1 2020 at 02:08:02 PM
In v4 it's possible to have multiple tabs open with different tabs working in different sites.

I can start the software (default site_A) and open a tab for 'All Components'. at the bottom of the all components window it's possible to switch the view to site_B and it reloads all components for site_B.

Go back to the menu and open another all components tab. this will open all components for site_A. Now there's two tabs looking at different sites.

I suppose closing and opening tabs like that it could get a little confusing but I just keep looking at the site widget at the bottom of the window to remind myself what site I'm working in.

I don't have v5 so I don't know if it can still open multiple tabs in different sites at the same time.

By: SupportPosted on: Jul 2 2020 at 07:39:39 AM
Nobody else has mentioned this.

Please consider what JasonW said above. Maybe that is the cause of your problem.

But we'll be checking this as well just in case there's a 'back to default' glitsch in there somewhere.

By: GuestPosted on: Jul 7 2020 at 09:31:20 AM
Thanks Jason and Support. I suppose it is a possibility that if multiple tabs are opening to different sites, it is using whatever site was selected from the home screen before tabs were opened, but I believe I have seen this happen without any tabs being open.
I have been experiencing the issue randomly in v5 for a bit now, but haven't been able to determine anything that would make sense as to why it is happening so I have held off posting. For example, I may be in a list of POs for Site A, but then click create a new PO and it will open a PO for Site B. I have to then close it and open again until it opens to the correct site. I will continue to monitor to see if I can provide additional details as to when it is happening. I have also asked other users that have experienced this to try to give me more info as to when it is happening.

By: SupportPosted on: Jul 8 2020 at 07:46:00 AM
I haven't been able to reproduce this. But please do come back. Better still, email - if you, or anyone, finds some way to reproduce it.

Basically. When you start the program the default site is set. At this point (ie no tabs/windows open) you can change your default site..

Assuming your default is Site_A then all clicks into the menu bar on the left of the program window are always directed at Site_A. If you open a new tab for "All Components" it will be default site_A and then within that tab you switch to Site_B then that switch is only within that tab. You are now, in effect, 'peaking' at Site_B's components. But your global program default is still Site_A. So any click on the menu bar such as to create a new item would be directed to Site_A (The default).

But. As I said. If you can reproduce the error please email.

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