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Topic:   Sales Order Notes

By: GuestPosted on: Feb 15 2022 at 02:18:47 AM
Are there any plans to allow more notes on sales orders? The text box at the bottom seems to have a limit, which causes a failure when printing an invoice?

When placing an order we can have a non-stock part, allowing us to add a description, we can't do this to generate a non-stock sale? I.e. if we wanted to add a seperate cost on the sales order (one-off etc.)


By: GuestPosted on: Feb 17 2022 at 08:52:38 AM
These one-off sales. Are they ever repeated. Such as an additional packaging or transport cost that appears on sales orders more than once?

Things like that should be an inventory item. OnHand inventory zero. Type=MISC.

Then you can add it to your sales order. MISC items exist in your inventory but when sold they're not taken from your inventory. OnHand Qty stays at zero.

By: GuestPosted on: Feb 24 2022 at 03:58:32 AM
No, i am talking about single one-off requirements. I would really want to use a Misc.item and then type the description, like on a PO.

The point about the sales order notes, is when we get something changed, our last system allowed us to add revised notes, so we could then send to the customer as a confirmation.

I know we have a notes field, but it's very limited, we already use this for terms. Any more and we get a crash when printing the invoice.

By: GuestPosted on: Feb 25 2022 at 06:43:18 AM
We just add a second sheet printed from MSWord. We can then write anything we want on that sheet.

By: GuestPosted on: Jun 8 2022 at 06:45:05 AM
We have also just had this issue - We have long sales orders, these VERY often get changed over time.

It's not practical to have a second sheet, stored seperate, having to create a PDF etc....

Is this just a field size that needs to be increased?

Really must be able to add lots of notes to orders, could be changes, terms etc. If it exceeds the print, the box should just expand.

Can't use the line notes, if we remove an item.

This was actaully raised by our ISO9001 audit.


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