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Topic:   Returns for Po or customer order

By: FETPosted on: Feb 21 2017 at 03:08:17 AM
How can I do a return for a customer order or a vendor purchase order?

By: SupportPosted on: Feb 24 2017 at 03:01:14 PM
Sorry. No. There's no 'Returns' process within MiniMRP.

Any order within MiniMRP, even if the order has been fully or partially shipped/received, can be edited and/or reversed. So if you need 'returns' just to get your on hand inventory corrected then all you can do is edit/undo the relevant order/delivery.

If, on the other hand, you want 'returns' so that you can generate the necessary documents - for example a delivery note for shipping a faulty or unwanted item back to the supplier or a returns process allowing you to receive items returned from a customer - then that's a whole new module that we'd need to create in the software.

I'm sure you're not the first person to ask for this capability - But I am sure that it's only been requested once or twice in the last 20 years.

It is an interesting idea though. I just need to let it roll around in my head for a while. maybe it's something we can think about for v5 later this year.

Anyone else interested in this please post here.

By: GuestPosted on: Aug 9 2017 at 09:20:28 AM
I would be interested in this facility as well.

Kind regards

Edie

By: FETPosted on: Nov 5 2017 at 06:59:25 PM
I agree with the need to do returns.

By: JohnPosted on: Nov 22 2017 at 04:24:00 PM
Count me in

By: SimonQPosted on: Oct 13 2021 at 02:27:12 AM
I too have run across this today. I sent an item out on loan to a customer and have received it back. I tried to generate a customer order with a negative quantity to book the item back into stock but MiniMRP won't let me.
I know I can adjust the quantity and I am not to fussed about having a paper credit note generated, but it would make life easier.
Regards,
Simon.

By: GuestPosted on: Oct 13 2021 at 10:26:55 AM
When we take things back from a customer we create a purchase order. Then when it arrives we book it back in to stores.

By: GuestPosted on: Oct 14 2021 at 02:17:15 AM
I thought we already had version 5??

We just do an adjustment for the assembly, the reference is the returns authorisation number, so it's all trackable.


By: GuestPosted on: Oct 14 2021 at 03:12:28 PM
Remember that this page was started in 2017. Long before v5 was released.

By: GuestPosted on: Oct 15 2021 at 12:40:12 AM
Missed that - Lets just hope for version 6 then!

By: GuestPosted on: Apr 26 2022 at 06:40:53 AM
I am interested in this as well. We are running version 5.

By: RonPosted on: Jul 29 2022 at 09:42:48 AM
I am also interested in the ability to handle returns.

By: StefanPosted on: Oct 12 2022 at 03:04:10 AM
Also interested, The main issue we meet is if we have invoiced already. If you delete or change the order to reflect customer returns, the invoice will also change. This should not be, Invoice should stay the same and the system should be able to create a credit note to offset the goods returned from the original invoice.

Hope this can be implemented soon as we do need it sometime, especially with a 2 week return policy.

By: GuestPosted on: Oct 14 2022 at 04:47:29 AM
I think this sort of thing is why it's called a MINI mrp. It's not meant to be a fully loaded MRP system. I'm happy with the feature set that it has

By: GuestPosted on: Oct 16 2022 at 04:33:23 AM
This is always going to be the case - MiniMrp is a great product. But it is NOT scalable, a new small business will love the simple but powerful features (and the cost).

But as a business grows, very likely the limitations will become clear. In a modern manufacturing business things like goods stock costing, traceability, customer returns, custom reports etc. etc. etc. will end up being required.

The developers have really made it clear - that's not going to happen. So you have to make your choice, if you want more you will have to pay for a different product.

There is no shortage of people here defending these limitations, and they are right, but for a business holding significant stock or growing, the limitations will end up being a hindrance.

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