If you receive more than quantity on order, this leaves a minus quantity outstanding and therefore does not mark the order as complete, will this be corrected?
Posted on: Feb 4 2020 at 06:53:34 AM
It can't be corrected because it's not a fault.
The order remains open until you receive the exact correct ordered quantity. Couple of ways to close the order.
1. Simply open the PO and change the ordered quantity so it matches the quantity you received. Save. Refresh. Order is now closed.
2. Right click the PO and select the option to "Close" the order. That closes it even though the quantities don't match.
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